Late Arrivals & Cancellations
-
4 hours of notice is required for cancellations.
-
Late arrivals may result in shortened finishing details or rescheduling. Full-service pricing applies.
-
Appointments 10 minutes late may need to be rescheduled.
-
No-shows are charged 100% of the scheduled service. Repeated no-shows or chronic lateness may result in booking restrictions.
Hair Prep
Please arrive with clean, product-free hair. A shampoo service may be required and added to your appointment depending on hair length, condition, or style requested.
Illness
Please reschedule if you are experiencing symptoms of illness (fever, vomiting, flu-like symptoms, or any contagious condition).
Same-day cancellations due to sudden illness will not be penalized.
Long Haircuts & Major Changes
Contact me prior to booking if:
• Hair extends past the shoulders
• It has been 5+ months since your last cut
• You plan to remove 3+ inches
• You are making a significant style change
This ensures accurate timing and pricing.
Children’s Haircuts
Children must be able to sit safely and calmly for the duration of the service.
If a child becomes distressed or unable to sit safely, the appointment may need to be adjusted or rescheduled.
Detangling & Matted Hair
Please check for tangles before your appointment.
Severely tangled or matted hair may require rescheduling and/or additional service fees.
Policies